In the November edition of DSC Insights…
In a tight labor market, companies are looking to automation and new technology solutions to meet customer expectations related to the surge of holiday shopping. For example, some companies are deploying “surge robots” or “cobots” (collaborative robots) in distribution centers to augment the seasonal holiday workforce. In News, omnichannel sales lead holiday fulfillment. Companies have been enhancing their e-commerce processes and integrating them with brick-and-mortar stores, providing a variety of ways to shop and return items.
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