CJ Logistics America posts top marks to win Quest for Quality Award

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CJ Logistics America is a 2022 recipient of Logistics Management’s Quest for Quality (Q4Q) Award in the Intermodal Marketing Companies category.

“CJ Logistics America posted an impressive 63.12 overall weighted score, marking the highest overall weighted score of the entire 2022 survey,” Logistics Management said. “While tying [the second ranked company] with an On-time Performance score of 14.49, CJ Logistics America posted top marks across all the other attribute categories this year.” The other attribute categories are Value, Information Technology, Customer Service, and Equipment and Operations.

The Q4Q awards are determined by the annual by-invitation-only survey of Logistics Management readers. Those qualified shippers vote in the type of services they use on a regular basis and rank those carriers and providers they work with every day. From January through May 2022, Logistics Management and Peerless Research Group (PRG), a division of Peerless Media, surveyed readers who are qualified buyers of logistics and transportation services.

Since the beginning of the pandemic, Logistics Management has been reporting that US rail carload and intermodal volumes have been up and down. “While the volumes may be wavering, we can be certain that the 13 service providers taking home Quest for Quality gold this year have provided world class service during one of the most difficult operating environments we have ever known,” Logistics Management said.

“CJ Logistics America’s goal is to help our customers leverage supply chain management as a competitive advantage,” said CEO Kevin Coleman. “We help customers reduce total system costs, transform business processes, improve service, and facilitate growth and change.” Maximizing customer value through continuous improvement and innovation, CJ Logistics America provides integrated supply chain services for customers in North America.

For information about CJ Logistics America’s supply chain management solutions:

The [logistics center] team has always gone above & beyond in ensuring our ability to service our customers comes first. The team has always far exceeded the expectations of partnership between our companies.