The COVID-19 pandemic has disrupted global supply chains, forever changing many of them by introducing new consumer trends and showing outdated processes, as Jean-Pierre Krause, Global Head of Risk Engineering, Zurich Insurance Group, points out in an article for the World Economic Forum.

CJ Logistics Chief Transportation Officer Ken Heller talks about US transportation market dynamics and the future of the industry in the third article in FreightFriend’s three-part series, “Is the US truckload market more volatile than ever before.”