The flexibility and speed that have always been major keys to success in the logistics and supply chain industry have become even more important, as global pandemic disruptions and evolving consumer requirements and expectations challenge supply chains like never before and the demand for automation and robotics grows.

The COVID-19 pandemic has disrupted global supply chains, forever changing many of them by introducing new consumer trends and showing outdated processes, as Jean-Pierre Krause, Global Head of Risk Engineering, Zurich Insurance Group, points out in an article for the World Economic Forum.