To keep pace in an competitive marketplace, many retailers are increasingly levying fines on businesses that do not provide their shipments on-time and in-full (OTIF). While these fees can be a big hit to shippers’ bottom lines, they can also be avoided by taking greater care and planning.

Kevin Coleman, CEO of CJ Logistics America, was recently featured in Inbound Logistics’ December 2024 cover story. He discussed the significant growth of the cold chain market and how CJ Logistics is responding to increased demand in this area to better serve its customers, specifically by opening up new cold storage warehouses in strategic markets.