CJ Logistics Chief Transportation Officer Ken Heller talks about US transportation market dynamics and the future of the industry in the third article in FreightFriend’s three-part series, “Is the US truckload market more volatile than ever before.”

In 2020, the global COVID-19 pandemic transformed so many aspects of everyday lives, and it impacted supply chains across all industries. Consumers and businesses began paying more attention to the supply chain as lockdowns and other measures – and panic shopping – led to delays, disruptions and shortages of product.