Danielle Agnew, CJ Logistics America’s VP of Strategic Partnerships, was recently interviewed by DC Velocity for her thoughts on how businesses can build a successful relationship with their third-party logistics provider.

To keep pace in an competitive marketplace, many retailers are increasingly levying fines on businesses that do not provide their shipments on-time and in-full (OTIF). While these fees can be a big hit to shippers’ bottom lines, they can also be avoided by taking greater care and planning.