Driving the Future of Logistics with Enterprise-wide Agentic AI

Building on our seven-year partnership with OneTrack, CJ Logistics America has deployed the AiOn agentic AI platform enterprise-wide across more than 40 facilities. By moving past pilot testing directly into daily operations, we equip site leaders with real-time AI tools to elevate safety, optimize labor performance, and accelerate inventory movement.

 

Managing a large 3PL network means operating across multiple Tier-1 warehouse management systems, customer databases, and physical automation. OneTrack’s AiOn platform connects directly to all of them, unifying data from our systems of record, Snowflake data warehouse, and floor sensors into a single operating layer. Our teams can now identify friction points and apply operational changes in minutes.

 

The operational impact is already clear. Within the first few weeks of deployment, we cut clock-in and clock-out gap time by 45%. Network-wide labor productivity increased by 18% in units per hour because supervisors receive factual, video-backed coaching insights each morning. Overall, this deployment has reduced our total network lost time by 19.7%.

 

Security and governance remain central to this rollout. AiOn is built on foundation models from xAI, Anthropic and OpenAI, served through secure infrastructures, including AWS Bedrock and xAI Inference API. Every AI agent operates within strict permission limits and logs every action for complete auditability. AiOn's agents build context on how our network operates. They flag issues, trigger follow-up and deliver repeatable answers across every site. Our teams spend less time searching for operational problems and more time solving them.